Ordering Information

Payments
We accept MasterCard, and Visa for security reasons, credit cards used for payment on orders placed online or by phone must be billed to an address within the United States and must be issued by a US-based bank. All orders must be paid in full prior to shipment or delivery. We ship anywhere in the United States, but the quoted shipping prices are for the Continental US only. Our shipping charges are calculated based on the overall weight, size and shipping difficulty for each order. Shipping charges can be obtained by adding items to the shopping cart.

Financing is only available to our in-store customers. All applicants must visit our store for the application information.


Return & Exchange Policy
We want you to be pleased with our products. If you are not satisfied, you may return your order within 30 days for exchange or refund.

Please include a copy of your receipt and tell us if you prefer exchange or refund. Please insure any returned packages. We regret that shipping charges are not refundable. Items sent in exchange are subject to regular shipping charges. We do not accept COD.

Orders for personalization cannot be cancelled. All returned items must have original wrapping intact in order to be returned. All returned items must be in saleable condition for the refund to be issued. We appreciate your assistance.

Please return to:

The Miller House
Attn: Returns
5060 Valley Pike
Stephens City, Virginia 22655

You can contact us Wed - Sat 9-5 ; Sunday 12-5 or by email 24/7.